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Nuvera Business

Business Internet, IT Support, Phone Services, Managed Services

Nuvera’s Workstation Solutions and Managed Services Saved F&M Insurance Agency Time and Headaches

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Industry: Insurance
Location: Springfield, MN
Nuvera Solution: Managed Cloud Services
Website: http://fandminsurance.com

F&M Insurance Agency’s Challenge

F&M is an independent insurance agency with locations in Springfield and Morgan, Minnesota. They recently went online with their agency management system, which gave them the opportunity to upgrade their individual workstations. The conversion to online allowed them to eliminate two servers and onsite backup; however, they still needed to be able to connect with the Morgan location. By updating their workstations, F&M was looking to add dual monitor computers, a hosted email server, antivirus and firewalls. They also wanted to transfer their domains.

“Nuvera’s technicians were knowledgeable. We had minimal down time, which is important when our agency management system and the majority of our companies are online.”
Kaye Richert, System Administrator

Why they chose Nuvera

Nuvera’s workstation solutions have given the F&M Insurance Agency staff the gift of stress reduction. Knowing that their information is completely secure and safe on Nuvera servers, without having to remember to do daily backups or swap backup cartridges, allowed their employees to concentrate on other tasks. Hosted Microsoft Exchange gave their employees the capability to log in to their email while off-site, which lead to increased productivity. Overall, Nuvera’s solutions helped the agency save time and headaches!

How the product has helped

Nuvera’s workstation solutions have given the F&M Insurance Agency staff the gift of stress reduction. Knowing that their information is completely secure and safe on Nuvera servers, without having to remember to do daily backups or swap backup cartridges, allowed their employees to concentrate on other tasks. Hosted Microsoft Exchange gave their employees the capability to log in to their email while off-site, which lead to increased productivity. Overall, Nuvera’s solutions helped the agency save time and headaches!

They are most excited about having speakerphone and caller ID.  Now when somebody calls into their office building employee is able to see who is calling, and can grab the phone right away if they know it is for them.  An added benefit is that it has saved them on their monthly bill expense.

“I know that if there is a problem, all I need to do is call and someone will take care of it, or find a way if they don’t know how.”
-Kaye Richert, System Administrator

Their experience with Nuvera

F&M Insurance Agency could not say enough about the employees of Nuvera. They would recommend Nuvera to other businesses simply based on the experience they had with the people who helped them on this project. They enjoy the fact that an answer to any issue is only one call away.